Membership & renewal
Sign in, renew and learn about automatic expiry without cancellation.
How do I sign in to the subscription portal?
Sign in to the portal with the email address used for your order. Enter the one-time code sent by email or use the Google sign-in option shown. If your order is missing, compare the signed-in address with your order confirmation; if different, sign out and sign in with the correct address.
Link to this answerHow do I renew or extend my Digiturk subscription?
First check your current package and expiry date in the subscription portal. Membership & renewal explains the difference between a new subscription and extending an existing account, and the steps to renew. The package, term and current total price are shown in the order summary.
Link to this answerDoes my subscription renew automatically?
No. Your package does not renew automatically; it ends on its own when the purchased term expires. You do not need to take any action or submit a separate cancellation request. You can check the expiry date in your subscription portal.
Link to this answerWhat do I need to do to cancel my subscription?
Your package ends automatically when its term expires; you do not need to take any action.
Link to this answerDo I need to submit a separate cancellation request?
No. You do not need to submit a separate request to cancel your package; your subscription ends on its own when the term expires.
Link to this answerIs the website login code the same as my Digiturk Play TV password?
No. The one-time email code for the digiturk.de portal is for managing orders. In the TV app, use the Digiturk Play username and password provided for your subscription. If you forgot them, check your subscription details email or membership card in the portal. The portal has options to reveal and copy the password; do not share these details with others.
Link to this answer