Help Center

DigitürkPlay is Digitürk's internet-based streaming service. No dish, no cable, no receiver needed — with just an internet connection you can watch over 50 Turkish channels, all Süper Lig matches, films and series on your Smart TV, phone, tablet or web browser. After ordering, your subscription is active within seconds, with no installation or technician appointment.

No. DigitürkPlay runs entirely over the internet and requires no hardware installation. If you don't have a Smart TV, you can also watch on a normal television using the optional IP-Kutu (Stream BOX) — otherwise no additional device is needed.

Streaming is delivered in Full HD up to 1080p. Picture quality adjusts automatically to your internet speed; for Full HD a download speed of around 2 Mbit/s is recommended. You can check whether your connection is sufficient in seconds with the speed test on our site.

Yes. You can pause live TV at any time, resume where you left off and rewind up to 12 hours to catch up on what you missed. You can also watch films and series on demand whenever it suits you.

Watching is possible on only one screen at a time. You can use your subscription on a phone, tablet, computer or Smart TV — but playback runs on just one device at any given moment.

Yes. DigitürkPlay works anywhere in Europe with an internet connection. Anyone living in Germany, Austria, the Netherlands or neighbouring countries can watch the programmes from Turkey from the comfort of home.

Samsung, LG, Sony and similar Smart TVs; Apple TV, Android TV and Amazon Fire TV; iPhone, iPad and Android phones/tablets; plus any web browser. With a single account you can sign in on all your devices.

Download the app from your device's store (App Store, Google Play, Smart TV store) or go via the web; then sign in with your subscription details. Your access details arrive by email after purchase.

Yes. The IP-Kutu (Stream BOX), which you can add during ordering, makes your normal television capable of internet streaming. You connect the box to your TV via HDMI, link it to the internet and start watching. The device usually reaches your address within 2-4 working days by courier.

Using the speed test on our DigitürkPlay page, you can measure your connection in seconds. Around 2 Mbit/s is enough for Full HD; at lower speeds the stream automatically adjusts to HD/SD quality and stays smooth.

On the packages page, choose the package and term that suit you and click 'Buy'. In the steps that appear, enter your name, email and phone number; if you've chosen the IP-Kutu, add your delivery address and complete your order in the secure payment step. The whole process takes just a few minutes.

Credit/debit card, PayPal, Google Pay, Apple Pay, Klarna, SEPA and more are accepted. The available methods may vary by your country; all are offered securely in the payment step.

Yes. Payments are processed through Adyen, the secure payment platform used worldwide. Your card details are not passed on to us; everything runs in an encrypted (SSL), PCI-DSS-compliant environment.

Seconds after your payment is confirmed, your subscription is activated automatically and your access details are sent to your email. If you've chosen the IP-Kutu, watching still starts right away; the device additionally reaches your address within 2-4 working days by courier.

All prices shown on the site include VAT; there are no surprise extra charges. Your order confirmation and documents are sent to your email address.

You sign in to the portal without a password: enter your email on the 'Sign in' page, we send you a 6-digit code, you enter the code and you're in. If you prefer, you can also use 'Sign in with Google'. In the portal you'll see your membership number, username and password.

You don't use a password to sign in to the portal; each time you log in with a one-time code sent to your email. So there is no password to remember.

When your subscription expires or is about to end, you renew it by choosing a new package via the prompt in the portal. The new subscription activates instantly, and you keep watching without interruption.

The email address you entered when ordering is also your login identity for the portal. Since your subscription details are sent to this address too, entering the correct email at ordering is important.

Yes. Within 14 days of purchase you have the right to withdraw from the contract with a valid reason. You can submit your request via 'Refund / Cancellation request' in the subscription portal; after review, if eligible, your refund is completed within 3 working days. For details, see the Refund Terms page.

Within 14 days of purchase you can request a refund with a valid reason via the subscription portal. If you wish to cancel after the 14 days have passed, no refund is made; your subscription ends automatically when its term expires.

The IP-Kutu is a small device that makes older televisions without app support (non-Android/non-Smart) capable of internet streaming. If you have a Smart TV, Apple TV or similar device, you don't need the IP-Kutu.

If you've chosen the IP-Kutu, the device is shipped by courier to the delivery address you provided when ordering. Since your subscription is already active in the meantime, you can start watching right away on your other devices (phone, tablet, Smart TV).