Digiturk Play Computer setup guide
Follow these steps to install the app on this device, sign in and start watching.
Go to setup steps
Step-by-step setup
Use the viewing username and password from your membership email or panel. The one-time portal code is not your viewing password.
View my membership detailsIf the web page opens in German, choose “Anmelden”. Enter your viewing username in “E-Mail” and your viewing password in “Passwort”.
Open the Watch on web link below in an up-to-date desktop browser. Viewing is on digiturkplay.com; you do not need an APK or TV app on your computer.
Choose sign in and enter the viewing username and password from your membership email or panel, not the digiturk.de portal code.
In Live TV, choose a channel or content included in your package and press play. Unmute the player if needed and use the full-screen icon for a larger picture.
Enter the username and password supplied with your membership.
digiturk.de
If playback does not start, update your browser, reopen the page and check that protected-content playback is not blocked for the site. Try another current desktop browser. Do not install old Flash/Silverlight plug-ins or third-party players.
Help when you get stuck
App not found in the store
Check the device model, system updates and that the store country matches where you live. A store account may be needed. A missing app can be a model or region issue; send your model to support. Do not force installation by changing countries or installing APKs.
Username or password rejected
Copy the current viewing credentials from the member panel. Check letter case and spaces. The digiturk.de panel uses your order email and a one-time code; the viewing app uses the supplied username and password. For password issues, follow the panel’s password-change guidance or ask support.
Signed in, but no picture or buffering
Check that your membership is active and the content is in your package. Stop streams on other devices. Restart the app and device and install updates. Try Ethernet or move closer to the router and pause large downloads. If it continues, record the error and time for support.
Still unable to watch?
Tell us your device model and where you got stuck; we’ll help.